Shipping & Returns

All orders that are placed on business days will be shipped on the same day of purchase. We guarantee that 95% of all orders will be delivered the day after purchase. We provide very fast shipping within the Netherlands. Not only within the Netherlands we provide this fast service, also throughout Europe. We have collaborations with the best carriers in the Netherlands, like PostNL and DHL. They guarantee fast shipments, great service and safe deliveries in the Netherlands, Belgium and even Germany. Below an overview of all shipping costs and delivery times:  

 Country  Shipping Costs  Delivery Time Free Shipping
Netherlands Mailbox € 3,99 1 to 2 working days from € 40,-
Netherlands Package € 5,49 1 tot 2 working days from € 50,-
Belgium € 9,99 2 to 4 working days from € 100,-
Germany € 8,99 2 to 4 working days from € 100,-
Rest of Europe € 14,99 2 to 10 working days from € 150,-

 


Shipping Methods


All products are shipped with regular mail or parcel services.  You can also choose the delivery option to send with registred shipping (A signature is required to receive your order at delivery), the costs are € 7.99. You will always receive a Track & Trace code so you can follow your shipment wherever you are. 


Shipping costs

All orders within the Netherlands above €40,- will be free of shipment charges.

By the use of solid boxes and special packing material, we prevent any possible damage caused by transport so we can offer the highest quality possible. 

Grace period

We highly valuate that you are fully satisfied concerning the products you ordered at Geeektech. Therefore, you can always return or exchange your order within 14 days after receiving your purchase. Your product(s) therefore must comply to our term & conditions: the product is undamaged, unused and complete, of course, to the extent reasonably possible. You have to return your product(s) in its original packaging, possible seals must be intact here. Be aware of the fact that after the period of 14 days it is not possible to return your order anymore and request a full refund on your account. If, after a period of 14 days, complaints or other issues concerning your order occur, please contact our helpdesk.

Returns and warranty

If you want to exchange or return your order, we kindly advise to add the return form to your shipment that can be downloaded below. When we receive your return in an undamaged and original state, we will send a new product or request a refund depending on which option chosen in the return form . Any possible price difference will be automatically refunded into your account.

Exceptions

Not all products can be returned. The following products do not meet the terms & conditions for return and refund:  
- Items that can only be used once as screenprotectors and liquid (if the package has been opened).
- Parts that are damaged and incomplete by personal use.  
- Items that can not be used again for hygienic reasons such as headsets and ear plugs (assuming that the package has been opened).
- Batteries. We can not see whether it is the old or new battery that is returned because of identical comparisons

Return address 


Peppercoin B.V.
Minckelersstraat 7 
5916 PE Venlo
Netherlands

Cost

All shipping costs regarding returns have to be paid by the customer in matter. We are not responsible for the loss of a returned order.

Geeektech - Über uns

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